Effective Date: October 18, 2025

At MyHomeZilla ("we," "our," or "us"), protecting your privacy across mobile platforms is one of our highest priorities. This Mobile Privacy Policy describes how we collect, use, and protect information obtained through SMS messages, mobile browsing, and other mobile-based services. We follow the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines to ensure your personal data is handled with care and full transparency.

1. Mobile Information We Collect

When you interact with MyHomeZilla using your mobile device, we may collect the following details:

• Your mobile phone number
• Device information (model, OS version, and identifiers)
• IP address and approximate geographic location (if enabled)
• Network and carrier details
• Preferences regarding SMS alerts and communication frequency
• Consent records including date, time, and opt-in method

This data is collected when you subscribe to receive housing updates, complete mobile forms, or interact with MyHomeZilla’s mobile-friendly platform.

2. How We Use Mobile Information

Your mobile data is used only for services you have chosen and consented to, such as:

• Sending housing market insights, educational resources, and alerts
• Providing rent, mortgage, or refinance information upon request
• Responding to inquiries received via mobile or SMS
• Improving the design and functionality of our mobile experience
• Maintaining compliance with regulatory recordkeeping requirements

We do not use mobile information to track activity across unrelated apps or third-party websites.

3. Message Frequency and Carrier Charges

By opting in to receive SMS messages from MyHomeZilla, you acknowledge and agree that:

• You may receive up to 5 messages per month
• Message and data rates may apply based on your carrier’s plan
• Message delivery depends on your mobile carrier’s network availability
• MyHomeZilla is not responsible for delayed or undelivered messages

4. Consent and Opt-In Requirements

We require your express written consent before sending marketing or informational SMS messages. This consent must be:

• Freely given without pre-selected boxes or automatic enrollment
• Disclosed clearly with a specific purpose for mobile communication
• Stored securely with timestamp, IP address, and opt-in method for verification

Consent is obtained through our online forms or by replying to a verification text message. Simply visiting our website does not count as consent to receive text messages.

5. Opt-Out and Support

You can opt out of receiving text messages from MyHomeZilla at any time by:

• Replying STOP, END, CANCEL, QUIT, or UNSUBSCRIBE to any message
• Receiving a single confirmation message verifying your opt-out
• Contacting support by replying HELP or emailing help@myhomezilla.com

Once you opt out, you will no longer receive marketing or informational texts unless you opt in again.

6. No Sale or Sharing of Mobile Data

MyHomeZilla has a strict data protection policy: Your mobile number, consent information, and communication records will never be sold, rented, or shared with third parties for advertising or marketing purposes. Your mobile data is used solely to deliver MyHomeZilla communications as described in this policy.

7. Data Retention and Security

We keep mobile data only as long as needed to:

• Provide requested services and updates
• Maintain consent records and compliance documentation
• Resolve any technical or service-related issues
• Comply with applicable legal requirements

To secure your data, we use encryption, firewalls, and restricted access controls across all communication systems.

8. Policy Updates

This Mobile Privacy Policy may be revised periodically to reflect regulatory changes or updates to our practices. When significant changes occur:

• The “Effective Date” above will be updated
• Subscribers may be notified via SMS or email

Continued use of our services after any update means you agree to the revised policy.

9. Contact Us

If you have questions, feedback, or privacy concerns about this Mobile Privacy Policy, please reach out to us:

MyHomeZilla
Email: help@myhomezilla.com
Address: 8051 N. Tamiami Trail STE E6 Sarasota Florida 34243
Phone: (833) 508-9065